When are the Playtomic Public Matches cancelled?
Rosa avatar
Written by Rosa
Updated over a week ago

As you might already know, public matches initially do not generate a booking in our Schedule and only do so when there are several players signed up or when we have manually forced the booking from the system.

Let´s see a scheme how it works:

🎾 Bookings are made in the following cases:

  • 0 Players - never

  • 1 Player - never

  • 2 Players - if there is more than 12 hours remaining

  • 3 Players - if there is more than 3 hours left

🎾 Reservations are cancelled in the following cases:

  • 2 Players - if there are less than 12 hours left

  • 3 Players - if there are less than 3 hours remaining

🚨 They are never automatically cancelled if we have forced the reservation manually, regardless of the numbers of players who signed up. So if we want the reservation to be cancelled we have to do it manually.

💰 The cancellation of the reservation does not cause the match to be cancelled!.

It is just removed from the Schedule to leave the option of a private booking.

🏁 Regardless of the number of players when the Club runs out of such a court, the match is cancelled.

💬 If you do not find an answer, do not worry! 😊 you can always contact us in the live chat.

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