Admin User Permissions

We explain each Admin User and it's Permissions

Rosa avatar
Written by Rosa
Updated over a week ago

When you add a new Admin User to your back office (Settings > Manage Admins), you are able to grant them specific permissions for items in the menu.

View vs. View and Edit

These permissions can be view only or view and edit.

View

If you provide the user with view permissions on any menu, they can view everything in that menu, with no possibility of editing or deleting.

View and Edit

Refer to the table below to gain an understanding of the specific actions a user can perform in each menu when the view and edit permissions are applied.

Permission Name

Access Granted

Schedule

  • Create, edit and reschedule reservations

  • Recurring reservations and public matches permissions must also be marked below

  • Can view occupancy and bookings info

  • Create, edit and reschedule private classes

  • Create, edit and reschedule course classes

Dashboard

  • Run reports on Bookings, Revenues, Players, and Other

  • Access to filters and see all data

  • Download each report

All Customer Features

  • Create, edit and delete customers

  • Assign a category to a customer

  • Recharge customer wallet balance

  • View booking history of customer

  • Export list of customers in csv

  • Create, edit and delete Recurring Bookings

  • Create new wallets

  • Edit existing wallets

  • Change existing wallets from active to inactive or vice versa

  • Edit, enable or disable existing categories

  • Create new Categories

  • Add and delete customers from Categories

  • Import Customers

  • Import Wallet Balances

Customers

  • Create, edit and delete customers

  • Assign a category to a customer

  • Recharge customer wallet balance

  • View booking history of customer

Recurring Bookings

  • Create, edit and delete Recurring Bookings

Wallets

  • Create new wallets

  • Edit existing wallets

  • Change existing wallets from active to inactive or vice versa

Benefits

  • Edit, enable or disable existing categories

  • Create new Categories

  • Add and delete customers from Categories

Export Customers List

  • Export current customer list to csv

Chats

  • Start and participate in chats from matches and tournaments

Matches

  • Create a new public match

  • Edit existing public match

  • Assign a court, add/remove players

  • Change level range of the match

Public Classes

  • Create, edit and delete public classes

Coaches and private classes

  • Create edit profile and delete coaches

  • Update availability, schedule, and permissions of coaches

  • View private classes list

*This does not affect the permissions for managing classes in the schedule.

Courses

  • Create courses

  • Edit settings

  • Cancel classes

  • Add participants

  • Add and delete coach/s

Club Payments

  • Access to the Payments List menu

  • View all payments

  • Export lists to csv

Tournaments

  • Create tournaments

  • Edit settings of existing tournaments

  • Add/remove players

  • Delete tournaments

Leagues

  • Create leagues

  • Edit or cancel existing leagues

  • Add/remove players from league matches

  • Edit league settings

Billing

  • View and download Self-invoices

  • View and edit Billing info

  • View and manage current pricing plan

*This does not include access to the Stripe dashboard. Only admins with Stripe credentials can access the Stripe dashboard.

Unknown

  • Access to the invoices' menu (Not released yet)

Settings

  • View and edit venue settings (Club name, contact details, opening hours, amenities)

  • View and edit booking settings (book ahead time limit, cancellation policy, max no. bookings)

  • View and edit calendar settings (schedule times, colors)

  • View and edit communication settings to customers

  • View and edit marketing permissions

  • Add, edit or delete extras

  • Add edit or delete courts

  • Add, edit or delete prices

  • Add, edit or delete holidays

  • Add or manage integrations with hardware systems

  • Add, edit or delete onsite payment methods

*This does not include access to the Stripe dashboard. Only admins with Stripe credentials can access the Stripe dashboard.

🚨 Please note that only the main admin user of the Club can create new admins and give access to admin permissions.

The main admin user is automatically assigned to the user who has created or has first access to the Club in Playtomic Manager.

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