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SYLTEK
Our articles' collection about previous Playtomic CRM, Syltek
Bulk mailings from Syltek (update)
How to send the email "Acceptance of privacy policy and commercial communications"
Playtomic Back Office
Playtomic App
How to block a user (App only)
Update court configuration
Playtomic Manager
Improvements in the GDPR register
Privacy policy reminder
Invoicing
Place a limit/rule on a voucher
How to see in a listing the associations between clients
Co-Registration
How to modify the Cash Drawer opening/closing movements.
How to share the ''I'm in'' partner on WhatsApp
Pay a reservation
Programmable task Booking reminder by email / SMS
Reservations history
Cancel a reservation
How to make a free reservation
Modify the price
Customize the price of reservations for specific client type
Customize the price of the reservations for a specific client type
How to edit the price in a sale
How to know the price of a reservation
Assign a product to a reservation type
Create a Reservation Type
Create multiple reservations
Add new reservations to an existing multiple reservation
Multiple Reservations
Recover a removed multiple reservation
Delete a multiple reservation
Cancel the reservations of a multiple reservation (Syltek)
How to modify a multiple reservation
Extend the due date of an existing multiple reservation
How to import clients in Syltek
How to update clients
Client Status
Difference between removed, unsubscribed and blocked customer
What is the utility of associating a client with another
How to take a picture from the client's profile
How to recover a removed client
Normalize styles in the customer database
How to view the clients associated to a client
How to add a client's bank account in their profile
How to avoid that a client books online
How to upload a file to a client's profile
Cancel a customer
How to associate clients
Required fields for the registration of a new client
How to create a new client type
See all the client types a customer has had
Changes of client type and associated fees
How to set up a client type for unsubscribed clients
Schedule a change of client type
How to cancel scheduled client type change
Programmable task Change customer type by age
Issue all the fees of a specific period of time
Process Omit and Edit Fees
Start date for the fees
Status of fees
Dismiss Fees
How to manage invoice refunds
Direct debit process
Previous configuration steps to perform direct debits
Send email regarding direct debit
Generate an invoice
Invoice numbering
Register the company in Syltek
Difference between pending payment and pending direct debit
How to top up a voucher from the client's zone
Bonus refills as pending payment
Refill a voucher to a customer
Top up a voucher from the client's zone
Programmable task Top up fixed amount for a voucher by type of customer
How to cancel a voucher top up
How to pay with a voucher from the client's zone
Why can't a client pay with his voucher?
General functioning of the voucher system
Regularize the balance of a voucher
Promotional refill of the voucher
Transfer voucher balance from one client to another
Create a promotion for Club's Wallet in Playtomic
How to charge a client from another client's voucher
I cannot pay with a voucher
Task Remind amount of balance by email / SMS
POS Functioning
Set a default client in the POS
How to search for a product from the POS
How to charge a product that doesn't exist
Quick sale in the POS differentiated by cash drawers
How to change the client in the POS when making a payment
How to regularize warehouse stock
Enter stock in your Warehouse
Stock control. Item's registration
How to register the suppliers of our store
Modify the course fee of a pupil
When I enroll a student in a course, the fee is not generated
Change a student from a course
How to copy courses
How to enlist in a two-day course when the student will only attend one day
Types of courses/programs
How to create a course depending on age
New Instructor in the School
Set up of the communication channels of the I'm in system
Website "I'm in" matches
How to send the "I'm in"
Programmable task Notify news I'm in!
Create an "I'm in"
Why can't the clients see the "I'm in"?
Client's zone activity
How not to show a facility in the client's zone
How to access the client's zone pretending to be a client in order to help him
How to choose side when joining an "I'm in" padel match
Cash desk closing
How to modify the Cash Drawer opening/closing movements.
Cash register check
Cash register list
Cash withdrawal of the cash register
Opening the cash drawer
Cash entry in the cash register
How to customize header and foot in the ticket
How to leave a ticket open and recover it afterwards
How to link the receipt printer
The ticket printer doesn't print
How To link the ticket printer in a MAC
Add a link from the text editor
Why am I not receiving emails?
Do not send List
How to create news
Wrong time in the Reservation's confirmation email
How to create or modify an email template
Sending an email
See the status of an email sent
How to send SMS to clients
How to avoid sending a confirmation email / booking cancellation
Authentication error when sending emails
SMS delivery status
Syltek SMS
How to modify the texts of an automatic communication
Hardware - Door, Keypad and Lights (Syltek only)
Set a default filter in a listing
Save a filter as a listing
Show more columns in a listing
How to use the filters
How to search for anything
How to perform a vertical search
How to remove a user
What to do if the email and password field is auto-completed with mine
Roles (Syltek)
Export a PDF (Syltek)
How to put a listing as favourite
How to change the occupation size
How to create a new user (Syltek)
Courtesy time in the automatic switch off/on of the lights.
Court size 1 VS 1
How to customize menus by role (Syltek)
Custom fields
How to create the venue facilities/courts/fields
Configuration - Families and Subfamilies
How to create a service type product
How to create a fee type product
How to create an Item type product
How to change the DNS