Sometimes you issue a fee to a customer or you make a mass issuance of fees for the remittance of the month. If you realize that you made a mistake or have to undo that step for any particular reason.
In this article you will see the steps to follow so that our quotas return to be in their original state (in blue) after having issued it (in orange) and recognized the debt to the client.
IF IT IS A SINGLE FEE
Access the client file, then enter to the Fee tab.
Click on the amount in orange.
Then click on Delete and a dialogue box will be opened, in which you need to accept.
Note: If you go back and refresh the screen, you will notice that the fee is now again in blue.
IF IT IS A SET OF FEES
From the main menu, go to Billing, Products, Payments Due.
Make the necessary filters to identify the fees of which we want to reverse.
Select all by highlighting "The XXX Sold Products", then click on the delete button.