In this article we will see a very important functionality, especially for the Clubs with a lot of people working in the front-end and dealing with customers.
In Playtomic Manager, a reservation history can be found in two different places:
within the same reservation or public match
within a specific user panel
1️⃣ From the Reservation History:
Click on a specific booking from your Schedule.
Click on the third option called Reservation History. Here you can see all the modifications (including payments) done in the reservation (this is automatically updated by the system every time an action is performed by the customer or the Club).
2️⃣ From the User Profile
Click on the Customers section from the main left-hand menu
Select the name of the player using our searcher and click on it
The second option is called "Reservation History". It includes past, future and cancelled reservations
The information will be listed as follows:
Date
Time
Price
Reservation Status
Payment Status
You can also find a button called More Information, at the right side, where you can see all the changes recently made:
If you click on "See on the Calendar" you will be redirected to the specific day when the game was played or will be played:
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